The role
We're looking for an experienced
Venue Supervisor
to support the Bars Manager in delivering exceptional guest experiences, efficient service and consistently high operational standards at Aira Rooftop Bar.
This is a hands-on leadership role within our Food & Beverage team. You'll coordinate the floor, oversee beverage service and bring the bar, floor and kitchen teams together as one coordinated operation. In the Bars Manager's absence, you'll take responsibility for the venue and act as the senior operational point of contact.
You'll be responsible for:
Leading Aira's service from opening through close, overseeing both floor and beverage operations
Managing service flow, team deployment, reservations and table allocation
Conducting pre-service briefings and providing clear direction and support to the floor team
Coordinating communication between the bar, floor and kitchen
Maintaining a solid working knowledge of Aira's cocktail menu, spirits, wine and wider beverage offering
Ensuring cocktails and beverages are prepared and presented to standard
Monitoring beverage ticket times and supporting the bar team during busy periods
Looking after guests and VIPs, resolving concerns and managing service recovery
Coaching and developing Food & Beverage team members
Monitoring stock, wastage and operational controls
Ensuring opening and closing procedures are completed and responsible service, safety and hotel policies are followed
Working with the Bars Manager on training, systems and operational improvements
You'll bring:
Previous experience as an F&B; Supervisor,



Duty Manager or Assistant Manager
Experience in a cocktail bar, premium restaurant, hotel bar or similar beverage-led environment
Strong knowledge of cocktails, spirits, wine and beverage service
Experience in bar and function service
Proven ability to lead and support a service team in a high-volume or premium hospitality environment
Excellent communication and interpersonal skills, with confidence engaging with guests and directing staff
Strong problem-solving skills and experience resolving guest concerns and complaints
A hands-on approach and high standards of personal presentation and grooming
A current Responsible Service of Alcohol (RSA) qualification
Availability to work evenings, weekends and public holidays
Why Point Hotel?
Point Hotel has undergone a complete refresh, and we're building a new food, beverage and events offering across the property.
You'll be joining at an exciting time, with Aira launching soon, KIN already established and further developments across the hotel still to come.
Working alongside the Bars Manager, you'll help bring Aira to life, support and develop the service team, and deliver memorable guest experiences as Point Hotel's next chapter takes shape.
Benefits
Complimentary onsite parking
Discounted staff meals
Uniforms provided
Professional development and career progression opportunities
Employee recognition and reward programs
A supportive leadership team and positive workplace culture
The opportunity to be part of an exciting period of growth and continuous improvement
#J-*****-Ljbffr

📌 Venue Supervisor - Aira Rooftop Bar (Brisbane)
🏢 Point Hotel
📍 Brisbane