We are seeking a highly organised and friendly Administrative Assistant to join our dynamic physiotherapy clinic team. You will play a key role in ensuring the smooth operation of the clinic and delivering excellent patient care.
Key responsibilities
Greet and assist patients, ensuring a positive and welcoming experience
Manage patient scheduling, including appointments and follow-up calls
Answer phone calls and respond to emails, addressing inquiries or directing them to the appropriate team member
Maintain and organise patient records, ensuring confidentiality and accuracy
Process patient billing, insurance claims, and payments
Assist with inventory management of clinic supplies
Perform general office duties such as filing, faxing, and data entry
Support the physiotherapy team with administrative tasks as needed




About you
Previous experience in a medical administrative role, ideally in a healthcare or physiotherapy setting, advantageous
Strong organizational and multitasking skills
Excellent communication skills (both written and verbal)
Proficiency in Microsoft Office (Word, Excel, etc.)
Ability to handle sensitive patient information with confidentiality and discretion
Knowledge of basic medical terminology or willingness to learn
A positive, friendly demeanor with a skilled attitude
Opportunities for professional development
Supportive and friendly work workplace
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📌 Admin / Front Desk Receptionist (Sydney)
🏢 Northern Districts Physiotherapy and Spo rts Clinic
📍 Sydney