Arketa is building the operating system for modern fitness and wellness. We seek a Customer Support Advocate to be the single point of contact for our Partners, guiding them through Arketa features and solving problems across chat, email, and Zoom.
This rapid-paced role includes weekend shifts and requires empathy, strong communication, and a proactive, collaborative mindset. You’ll own interactions end-to-end, push for first-contact resolution, and advocate for product improvements by sharing