We are seeking a highly organised and friendly Administrative Assistant to join our dynamic physiotherapy clinic team. You will play a key role in ensuring the smooth operation of the clinic and delivering excellent patient care.

Key responsibilities

Greet and assist patients, ensuring a positive and welcoming experience

Manage patient scheduling, including appointments and follow-up calls

Answer phone calls and respond to emails, addressing inquiries or directing them to the appropriate team member

Maintain and organise patient records, ensuring confidentiality and accuracy

Process patient billing, insurance claims, and payments

Assist with inventory management of clinic supplies

Perform general office duties such as filing, faxing, and data entry

Support the physiotherapy team with administrative tasks as needed





About you

Previous experience in a medical administrative role, ideally in a healthcare or physiotherapy setting, advantageous

Strong organizational and multitasking skills

Excellent communication skills (both written and verbal)

Proficiency in Microsoft Office (Word, Excel, etc.)

Ability to handle sensitive patient information with confidentiality and discretion

Knowledge of basic medical terminology or willingness to learn

A positive, friendly demeanor with a qualified attitude

Opportunities for professional development

Supportive and friendly work environment

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📌 Admin / Front desk receptionist (Sydney)
🏢 Northern Districts Physiotherapy and Spo rts Clinic
📍 Sydney