Part-Time | 25 Hours Per Week | Start Date: Monday 4th January 2027
Ready for a fresh start in the new year? We’re looking for a friendly, organised and enthusiastic administration assistant to join our team!
If you love working with people, enjoy keeping things organised and want to be part of a welcoming, supportive team, this could be the perfect opportunity for you.
About the Role
This is a part-time position offering 25 hours per week , with the following roster:
We’re hoping to organise a few training sessions in November and December 2026 to help you get familiar with our team, systems and daily processes before officially starting on Monday 4th January 2027.
Key responsibilities
Greeting patients and providing friendly, professional customer service
Managing appointments, bookings and cancellations
Answering phone calls and responding to patient enquiries
Processing payments and managing patient accounts
Liaising with physiotherapists and supporting the clinical team
Maintaining accurate patient records and administrative documentation
Keeping reception and the clinic environment organised and welcoming
Assisting with general day-to-day administrative tasks
About you
Excellent communication and interpersonal skills
Organised, reliable and strong attention to detail
Enjoys working with people and providing outstanding customer service
Able to multitask and work efficiently in a busy clinic environment
Confident using computers and learning new software
Can work independently while also being a supportive team member
Comfortable with early morning starts and evening finishes
Previous experience in reception, administration or a healthcare setting would be an advantage, but a positive attitude and willingness to learn are just as important
What we offer
A friendly, supportive and welcoming team
A diverse role in a rewarding healthcare environment
The opportunity to make a positive difference to our patients' experience
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📌 Administrative Assistant (Newcastle)
🏢 Regent Street Physiotherapy
📍 Newcastle
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