Key Responsibilities

Front of House & Client Service (40%)

Be the warm, professional face of our agency. Greet clients and visitors, manage incoming calls, emails and enquiries, and direct them to the right team member. You’ll set the tone for every client who walks through our door, so you’ll keep a polished, well-groomed and professional appearance in line with the RE/MAX brand. Keep the front office tidy and presentable, and help create a positive atmosphere that makes everyone feel welcome.

Operations Support (30%)

Provide hands‑on support to the Operations Manager across day‑to‑day office operations. This covers staff onboarding paperwork and system setups, HR and compliance records (licences, registers, policies), keeping our systems and databases up to date, formatting SOPs, templates and internal documents, and coordinating suppliers, contractors and office supplies.

Sales & Property Management Support (20%)

Help our sales and property management teams with administration. This includes document preparation and filing, data entry into our CRM, keys and appointment coordination, and tracking paperwork through to completion.

Marketing, Events & Other (10%)

Plan and coordinate office events, including client appreciation events, team functions, training days and community or charity initiatives. That means managing venues, suppliers, invitations, RSVPs and on‑the‑day logistics. You’ll also help with marketing tasks such as social media, property brochures and online listings, and take on special projects as they come up.

About You





You have previous real estate experience and understand how a sales and property management office runs.

You take pride in your personal presentation and always look neat, well‑groomed and professionally dressed. You understand that how you present yourself reflects on our agency and our brand.

You have a confident, friendly phone manner and a warm, approachable presence in person.

You communicate clearly and professionally, both written and verbal.

You’re highly organised and can juggle front‑of‑house duties alongside behind‑the‑scenes work.

You enjoy planning and running events, with a creative eye and a knack for logistics.

You’re a self‑starter with initiative, a problem‑solving mindset and strong attention to detail.

You stay calm and cool when things get busy.

You handle confidential information with discretion and professionalism.

You have strong computer skills, including Microsoft Office (Word, Outlook, Excel), and you’re confident learning new systems.

You have office administration or operations support experience.

What We Offer

- A supportive, close‑knit team that genuinely enjoys working together
- A varied role with plenty of prospect to grow your skills
- Exposure to all sides of a busy sales and property management office

If you’re a real estate all‑rounder who takes pride in your presentation, loves being organised, enjoys making people feel welcome and can keep a busy office running like clockwork, we’d love to hear from you.

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📌 Real Estate Office Administrator / Operations Assistant (Brisbane City)
🏢 RE/MAX Revolution AU
📍 Brisbane City