About The Institution

Bunna Bank is a leading financial institution in Ethiopia, offering a comprehensive suite of commercial banking products and services. We are dedicated to driving financial inclusion, excellence in customer service, and sustainable growth across our expanding branch network.

About The Institution

Bunna Bank is a leading financial institution in Ethiopia, offering a comprehensive suite of commercial banking products and services. We are dedicated to driving financial inclusion, excellence in customer service, and sustainable growth across our expanding branch network.

Job Summary

High level summary of the role including an overview of the job's main purpose, who the job holder will report to and how the job contributes to the organisation's success. In larger firms, some information about the department the role sits within would be helpful.

Key Responsibilities

- Install, configure, maintain, and troubleshoot computers, printers, peripherals, and standard software.




- Respond to and resolve IT service requests and incidents within established service levels.
- Support users with system access, password resets, account configuration, and basic application issues.
- Perform basic network connectivity troubleshooting, including LAN, Wi-Fi, and workstation connectivity.
- Assist in monitoring IT equipment and identifying recurring technical problems.

Required Qualifications

- First Degree (BSc) in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Information Technology, or related fields with a minimum of one year of relevant working experience.

Required Skills And Competencies

- Diagnosing and resolving PC, laptop, printer, scanner, and peripheral issues.
- Operating Systems – Windows installation, configuration, troubleshooting, and basic administration.
- IT Service Desk / Ticketing – incident logging, tracking, prioritization, resolution, and escalation.

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📌 Junior IT Officer (Southern Downs Regional)
🏢 NGO Jobs - In Ethiopia
📍 Southern Downs Regional