About the role

Join a large Queensland Government program as a Senior Business Officer, leading discovery and shaping a practical future-state roadmap for systems and service capability.

Key Responsibilities

- Lead a current-state assessment (processes, reporting, risks, opportunities) and recommend improvements.
- Capture and document business & solution requirements, including process maps and operating models.
- Run stakeholder workshops and consultations across government/non-government groups.
- Complete market scan + gap/fit analysis to assess best-of-breed options.
- Prepare executive-ready outputs (options papers, decision papers, presentations) for governance.

Highly desirable criteria

- Strong track record producing high-quality executive documentation and board-ready recommendations.
- Confident communicator who can facilitate,



influence and negotiate with senior stakeholders.
- Experience delivering in structured programs, ideally using Agile methods.

Desirable criteria

- Government and/or human services delivery experience.
- Exposure to Dynamics 365 and complex integration landscapes.
- Experience using Azure DevOps to support delivery planning and tracking.
- Experience working in environments with high information security requirements.

Skills and experience

- End-to-end BA capability
- Workshop facilitation, stakeholder management and explicit written communication.
- Able to translate complexity into practical, decision-ready advice.
- Comfortable working to deadlines and governance checkpoints.

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📌 Senior Business Officer (Brisbane)
🏢 Exclaim IT
📍 Brisbane