Current Era Technology seeks a Service Delivery Manager to lead end-to-end service delivery across three business units, based in Perth, Brisbane, or Adelaide with travel to maintain engagement across locations. You'll line-manage Technical Team Leads and the Customer Success Manager, drive SLA/KPI performance, incident management, and continuous improvement to deliver exceptional client outcomes.
Experienced MSP leader with ITIL background and stakeholder influence will thrive in our
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📌 Senior MSP Service Delivery Leader (Canberra)
🏢 New Era Technology
📍 Canberra
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