Regional Support Lead - Incident Mgmt & Team Growth (Hybrid) (Melbourne)

Regional Support Lead - Incident Mgmt & Team Growth (Hybrid) (Melbourne)

16 Oct
|
PaperCut Software
|
Melbourne

16 Oct

PaperCut Software

Melbourne

PaperCut Software is seeking a Regional Support Manager in Melbourne to lead the regional Customer Support team and deliver exceptional customer-first service. Reporting to the Global Head of Support, you will mentor engineers, manage critical incidents, and align regional activity with global strategy.

You will drive customer excellence, oversee SLAs and CSAT, and enable channel partners while guiding product-related growth and budgeting to sustain efficiency.

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📌 Regional Support Lead - Incident Mgmt & Team Growth (Hybrid) (Melbourne)
🏢 PaperCut Software
📍 Melbourne

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