Morgan Consulting is partnering with a growing luxury and financial services business to appoint a Customer Experience Manager. You will lead a team of about 12 customer-facing professionals across onshore and offshore operations, guiding customers from enquiry through to conversion and policy issue.
This leadership role focuses on creating the setting, coaching and performance culture that enables your team to succeed, balancing commercial performance with customer outcomes, service quality
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📌 Head of Customer Experience & Growth (Sydney)
🏢 Morgan Consulting
📍 Sydney
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