Hyperfast is seeking a NOC Engineer (1st Line Support) to be the first point of contact for customers, resolving faults and outages. The role requires working a 24/7 rota across four days and being on site in Belfast, with responsibilities spanning fault triage, ticketing, and collaboration with deployments teams.
You will troubleshoot end-user issues, monitor alarms, and ensure incident resolution within SLAs, while maintaining a robust customer-focused approach and supporting order management
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📌 NOC Engineer - 1st Line Support (On-site Belfast) (Tamworth)
🏢 Fibrus Networks
📍 Tamworth
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