BMC Software is seeking a Technical Support Engineer to join our team supporting the Contol-M product line. You will perform in-depth troubleshooting, analyze databases, and debug product code to resolve complex issues escalated by other support levels.
You will collaborate with skilled services, maintain low escalation rates, and document troubleshooting steps for the wider organization as part of an Agile-Scrum environment.
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📌 Technical Support Engineer - SaaS & DB Expert (Melbourne)
🏢 BMC Software
📍 Melbourne
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