Job Description

NRCWS supports individuals and families affected by alcohol and other drugs (AOD), gambling and family violence-partnering with community and stakeholders to reduce harm and strengthen spiritual, cultural, mental and physical wellbeing.

The Opportunity

As a Caseworker, you'll deliver case-managed Social & Emotional Wellbeing (SEWB) services, prevention and early-intervention activities, and practical recovery supports-both in-centre and out in the community. You will maintain strong partnerships across agencies to enable continuity of care and ensure culturally safe, client-centred practice.

What you'll be doing

- Deliver recovery-focused program content and one-on-one case management aligned to our service model.
- Hold direct portfolio responsibility for a stream such as Doomadgee, Mornington Island, Transition or Non-intensive residents.
- Coordinate referrals, appointments and case conferences; complete Wellbeing Recovery, Exit and Relapse Prevention plans.
- Provide risk assessments, comprehensive documentation and case notes within our online case management system.
- Facilitate individual and group activities (e.g., cultural, physical activity, art/craft, men's/women's, life skills, work readiness).
- Lead orientation/induction, exit planning and aftercare, including liaison with external agencies for follow-up support.




- Represent Gidgee Healing at community engagement and health promotion activities across the Lower Gulf (some after-hours).,
- Current QLD C Class Driver Licence.
- Satisfactory National Police Check.
- Current Blue Card (or willingness to obtain).
- Flexibility to travel and stay overnight in remote areas (including travel by road and small plane).

Why Join Gidgee Healing?

- Contribute to community-led, culturally grounded care with real impact across a vast Lower Gulf footprint.
- Be part of a supportive, improvement-focused team within a growing organisation.

About the Candidate

- Experience engaging with Aboriginal and Torres Strait Islander peoples presenting with AOD issues, providing effective recovery-oriented case management.
- Cert IV in AOD, Mental Health or Community Services (or similar), or willingness to undertake and complete.
- Knowledge of Aboriginal Community Controlled Health Services and issues affecting services in remote contexts.
- Solid written, verbal and interpersonal communication skills; confident in facilitating group education.
- Proven ability to work effectively in a multidisciplinary team and uphold culturally safe, client-centered care.
- Solid digital literacy and willingness to learn new systems.

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📌 Case Worker - Normanton Recovery Centre
🏢 Gidgee Healing
📍 Normanton