Shift is seeking a Customer Service Officer - Payments to support day-to-day payment processing across multiple channels. You will investigate payment failures, assist with refunds and reconciliations, and ensure records meet internal controls and regulatory requirements.
You will collaborate with internal teams and external partners to resolve payment issues, manage funding for operational accounts, and maintain accurate documentation while keeping customers informed.
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📌 Payments Operations Specialist – Customer Support & Reconciliations (North Sydney Council)
🏢 Shift
📍 North Sydney Council
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