Senior Customer Service Capability Architect (Hybrid) (Melbourne)

Senior Customer Service Capability Architect (Hybrid) (Melbourne)

16 Oct
|
Australian Financial Complaints Authority
|
Melbourne

16 Oct

Australian Financial Complaints Authority

Melbourne

Australian Financial Complaints Authority Limited (AFCA) is looking for a Senior Specialist, Customer Service Capability to design and deliver capability solutions that enable our Customer Service teams to perform at a high level. You will drive induction and foundational learning programs and expand learning resources across AFCA's capability ecosystem.

You will collaborate with operational leaders and subject matter experts, translating business needs into engaging learning experiences while

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📌 Senior Customer Service Capability Architect (Hybrid) (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne

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