Dalet Digital Media Systems is seeking a Lead Technical Account Manager, APAC deputy, to join our team in Australia. Based in Winmalee, NSW, this full-time role involves leading technical account strategies, coordinating with cross-functional teams, and ensuring service quality for complex media software solutions.
You will manage audits, SLAs, incident responses, and customer communications, mentor engineers, support presales, and drive technical excellence across in office deployments and cloud