Broadcast Level 2 Tech Support - Incident Resolution (North Sydney Council)

Broadcast Level 2 Tech Support - Incident Resolution (North Sydney Council)

16 Oct
|
BAI
|
North Sydney Council

16 Oct

BAI

North Sydney Council

BAI Communications is seeking a Level 2 Technical Support Specialist (Broadcast) for an 18-month fixed-term contract in NSW. You will join a skilled support team handling complex incidents escalated from NOC and Service Desk, performing deep-dive investigations and leading technical responses during major incidents to minimize disruption.

You’ll analyse network trends, push for MTTR reductions, and craft knowledge articles while mentoring peers.

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📌 Broadcast Level 2 Tech Support - Incident Resolution (North Sydney Council)
🏢 BAI
📍 North Sydney Council

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