Aphex is seeking a Customer Experience (CX) professional to join the product team and shape how users learn, adopt, and stay confident with our visualization and planning tools. You will own live chat support, incident communications, and product knowledge, turning changes into clear guidance across in-app messages, release notes, and customer-facing docs.
This role offers versatile/remote work across UK and Australian time zones, with opportunities to collaborate with Marketing and Engineering
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📌 Product CX Specialist: Change Communications & Live Support (Albury)
🏢 Aphex
📍 Albury
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