XPT Software Australia Pty Ltd in Melbourne is seeking a Business Analyst for the Contact Center domain to help implement cloud-based solutions.
You will gather requirements from business teams, work with implementation and support to refine them, and produce documentation that communicates needs across projects.
Candidates with 5+ years of BA experience in contact centers and familiarity with Amazon Connect, Sierra.ai, and Sprinklr are encouraged to apply.
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📌 Senior Contact Center Business Analyst – AI & Cloud (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne
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