Senior Capability Designer - Customer Service (Hybrid) (Sydney)

Senior Capability Designer - Customer Service (Hybrid) (Sydney)

16 Oct
|
Australian Financial Complaints Authority
|
Sydney

16 Oct

Australian Financial Complaints Authority

Sydney

Australian Financial Complaints Authority (AFCA) in Sydney is seeking a Senior Specialist, Customer Service Capability to design, develop and deliver capability solutions that empower AFCA's Customer Service teams.

The role leads induction and foundational learning programs, maintains learning resources across the capability ecosystem, and partners with stakeholders to translate business needs into practical, engaging learning experiences.

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📌 Senior Capability Designer - Customer Service (Hybrid) (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney

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