Front Office Lead — Guest Experience & Ops (Melbourne)

Front Office Lead — Guest Experience & Ops (Melbourne)

16 Oct
|
W Hotels
|
Melbourne

16 Oct

W Hotels

Melbourne

W Melbourne, located in the heart of Melbourne's CBD, seeks a robust Welcome (Front Office) leader to oversee the shift, guide the Welcome Desk, Wheels, Concierge & Whatever/Whenever teams, and deliver bold, personalized service to guests.

The role requires supervisory experience in luxury hotels, a pro-active attitude, and familiarity with OPERA PMS is a plus. You will collaborate with other departments to ensure seamless, unforgettable guest experiences.

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📌 Front Office Lead — Guest Experience & Ops (Melbourne)
🏢 W Hotels
📍 Melbourne

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