Socket is hiring a Technical Support Engineer to own APAC support from Australia, resolving issues for developers and security teams across Zendesk, Slack, and Discord. You will guide customers through the product, create runbooks, and contribute to the product roadmap by flagging patterns.
The role requires solving complex tickets, building documentation, and collaborating with Engineering for escalations, with a remote-first, Australia-based setup.
#J-18808-Ljbffr
📌 APAC Technical Support Engineer: Open Source & DevSecOps (Sydney)
🏢 Socket
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.