Senior Business Development Manager - Outbound (AU)

Company: ShiftCare

Location: New South Wales (Norwest)

Employment Type: Permanent Full‑time

Salary: $70,000 + super + uncapped commission

Work Hours: Monday to Friday onsite, 8:30am to 5pm (full office based, five days per week)

Key Responsibilities:

- Lead the full sales cycle from prospecting to closing deals, consistently exceeding sales quotas.
- Target and engage clients in the disability care space, specifically care providers needing solutions for HR, payroll, CRM, homecare, and accounting.
- Leverage existing network in disability sector to create new business opportunities and cultivate lasting relationships.
- Promote ShiftCare’s value proposition through consultative selling, helping prospects understand how our solutions can streamline their operations and improve their service delivery.
- Collaborate with internal teams, including marketing and technology, to align sales strategy with new product releases and service enhancements.
- Provide input and insights into product improvements based on customer feedback, helping to shape future developments.
- Work with cross‑functional teams to ensure a seamless sales process and a smooth onboarding experience for new clients.
- Work with cross‑functional teams to ensure a seamless sales process and a smooth onboarding experience for new clients.

Qualifications:

- 5+ years of experience in a SaaS sales role, ideally with a focus on disability software solutions, care providers, HR, payroll, CRM, or accounting software.
- Proven success in running a full sales cycle, including lead generation, qualification, closing, and relationship management.
- Consultative sales experience that allows you to deeply understand client needs and deliver solutions that drive value.
- Evidence of strong performance in previous roles with the ability to meet or exceed sales targets.
- Strong pipeline management skills with the ability to accurately forecast sales opportunities.
- A passion for helping others by providing impactful solutions that improve the operational efficiency of care providers.

Benefits:

- $70,000 + super + uncapped commission
- Strong earning potential for driven performers




- Large, established national organisation
- Norwest location close to the Metro
- Monday to Friday office hours
- Supportive and energetic sales environment
- Full training and ongoing development
- Clear KPIs, real targets and rewards for results
- Opportunity to build a long‑term career in sales
- Unrestricted use of a smartphone, free counselling services, and a range of other benefits
- Unlimited personal use of a smartphone, free counselling services and a range of other benefits
- Unrestricted use of a smartphone, free counselling services and a range of other benefits
- Unrestricted use of a smartphone, free counselling services and a range of other benefits
- Unrestricted use of a smartphone, free counselling services and a range of other benefits
- Unrestricted use of a smartphone, free counselling services and a range of other benefits

Eligibility / Compliance:

- Be eligible to work in Australia.
- Have a current driver’s licence and a comprehensively insured vehicle.
- Be willing to complete a Criminal History Check.
- Be able to secure a Working with Children Safely Card.
- Be able to secure a MyID to standard strength.

We welcome applications from all backgrounds, identities, abilities and life experiences. We are committed to fostering an inclusive workplace.

Other Information:

- Company Culture: Mission‑driven, product‑led, scaling fast.
- Category leader in care management software, growing rapidly across APAC and North America.
- Backed by a driven, caring team who love to move fast and solve real problems.
- At APM Group, we enable better lives; we are a diverse team of over 13,000 people across 11 countries with a shared purpose.
- APM focuses on sustainability, independence, better health and wellbeing, and increased social participation for people we serve.




- APM embrace diversity, welcoming applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
- Workplace flexibility: hybrid model with 3 days a week in office.

Job Description – Senior Business Development Manager – Outbound (AU)

Location: Norwest, New South Wales, Monday to Friday onsite

Seniority: Senior Business Development Manager, outbound focus.

Scope: Managing high‑volume accounts and owning the end‑to‑end sales cycle from prospecting and discovery through to close and handover for disability care clients.

Key Requirement Highlights:

- Experience in sales, business development, account management and/or outbound calling.
- Proven track record of generating new business, developing opportunities, and achieving or exceeding sales targets.
- Strong communication, presentation, and interpersonal skills.
- Experience managing key accounts and acquiring recent clients.
- Strong commercial acumen, solution‑based selling skills, and ability to engage and influence decision‑makers.
- Entrepreneurial mindset; resilient, adaptable, and open to change.

Structured Opportunities:

- Supportive and energetic sales environment
- Clear KPIs, real targets and rewards for results
- Opportunity to build a long‑term career in sales
- Full training and ongoing development
- Daily experience of working within a fast‑paced environment with cross‑functional teams

Opportunities for Advancement:

- Career progression and internal mobility opportunities across their global footprint in North America, EMEA, and APAC.
- Enhanced time off allowance, private health insurance, and tuition reimbursement.
- Private health insurance, tuition reimbursement, performance‑based bonuses.
- Flexibility: hybrid working model, 3 days a week in office.

Eligibility for applications: Right‑to‑work in Australia, CV relevant to the role.

Apply via internal career portal or email

Reference: Position ID – 24223.

**We do not provide any statements or instructions for how to apply.**

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📌 Senior Business Development Manager - Outbound (Au) (The Hills Shire)
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