Senior Client Services Officer Coffs Harbour Accounting Firm (Coffs Harbour City Council)

Senior Client Services Officer Coffs Harbour Accounting Firm (Coffs Harbour City Council)

16 Oct
|
Career Development & Management Guru
|
Coffs Harbour City Council

16 Oct

Career Development & Management Guru

Coffs Harbour City Council

Job Description

SENIOR CLIENT SERVICES OFFICER – COFFS HARBOUR – ACCOUNTING FIRM (JOB ID 1303)

We are partnering with a well-established accounting firm with 26 partners and over 220 team members across Queensland and Northern New South Wales. The firm provides audit, tax, accounting and advisory services to a diverse range of clients, including privately owned businesses, listed companies and high-net-worth individuals.

The Role:

- Deliver exceptional client service to internal and external stakeholders
- Work closely with Partners, Managers and Accountants
- Set up new clients and update details in databases and portals
- Provide administrative support to the wider team and Office Manager
- Manage documentation and records
- Provide administration support including phone, email and scheduling
- Liaise with clients and internal staff to deliver exceptional service
- Maintain client records and update systems
- Support accountants to ensure work meets quality standards
- Assist with MyGov/ATO portals and other compliance-related tasks
- Participate in ad hoc administrative and office support activities

About You:





- 4+ years previous experience in an administration or executive assistant role (experience in accounting is a plus)
- Strong attention to detail and accuracy
- Excellent communication skills, both written and verbal
- Proficient in MS Office, Outlook, Teams/Zoom; MYOB experience advantageous
- Highly organised with the ability to multitask in a fast-paced workplace
- Positive, client-focused attitude with a willingness to learn
- High level of personal presentation and professionalism
- Organised, with strong planning skills
- Client-focused with a helpful and positive attitude

What’s On Offer:

- Flexible, supportive and collaborative team environment
- Opportunities to learn and develop your skills
- Engaging workplace culture with social events and wellbeing initiatives
- Birthday leave and community leave
- Work in a stable, well-established professional services firm

Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.

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📌 Senior Client Services Officer Coffs Harbour Accounting Firm (Coffs Harbour City Council)
🏢 Career Development & Management Guru
📍 Coffs Harbour City Council

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