Synapse ITS is seeking a Technical Support Specialist to deliver world-class hardware support for Synapse ITS products, handling initial questions, guiding customers step-by-step, and processing warranty RMAs. This role uses ticketing, CRM, ERP systems and requires strong communication.
Ideal candidates have hands-on electronics experience, familiarity with ITS traffic solutions, and excellent customer-facing skills. The position may involve occasional in office support and travel as needed.
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📌 Traffic & ITS Hardware Support Specialist (Central Coast Council)
🏢 Synapse Its
📍 Central Coast Council
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