Red Energy is seeking a dedicated Customer Care Advisor in Melbourne to support our most vulnerable customers. You will handle inbound and outbound calls, offering adaptable payment options and access to support programs while maintaining empathy and regulatory compliance.
The role operates on an 8:00 AM to 6:00 PM, Monday to Friday rotating roster, with a hybrid model after a 6-week office-based training period in Richmond. A KPI-based bonus accompanies a competitive base salary.
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📌 Compassionate Customer Care Specialist (Melbourne)
🏢 Red Energy
📍 Melbourne
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