AtBrightHR , we’re leading the charge in transforming the HR tech landscape with our cutting-edge, all-in-one software solution. Withover 110,000 businesses relying on us to simplify and streamline their HR management, we’re committed to supporting businesses at every step of their journey.

As a proudly privately owned company withunmatched financial stability , we're experiencing consistentglobal growth year after year. We foster an innovative,people-first culture where professional development and work-life balance are paramount.

We are seeking customer service superstars to join our expanding on-boarding team. In this role, you will provide an exceptional on-boarding experience by conducting comprehensive product demonstrations for our clients, enabling them to fully utilize our award-winning HR software.

What We’re Looking For:

- Clear and concise communication skills, both verbal and written
- A minimum of6 months customer service experience in a face to face environment OR office based experience
- Exceptional PC skills (excel, word)
- A strong work ethic where working full time and growing your career is important to you,.

AtBrightHR , we’re leading the charge in transforming the HR tech landscape with our cutting-edge, all-in-one software solution. Withover 110,000 businesses relying on us to simplify and streamline their HR management, we’re committed to supporting businesses at every step of their journey.

As a proudly privately owned company withunmatched financial stability , we're experiencing consistentglobal growth year after year. We foster an innovative,people-first culture where professional development and work-life balance are paramount.

We are seeking customer service superstars to join our expanding on-boarding team.



In this role, you will provide an exceptional on-boarding experience by conducting comprehensive product demonstrations for our clients, enabling them to fully utilize our award-winning HR software.

What We’re Looking For:

- Clear and concise communication skills, both verbal and written
- A minimum of6 months customer service experience in a face to face environment OR office based experience
- Exceptional PC skills (excel, word)
- A strong work ethic where working full time and growing your career is important to you,.

Being a "Bright Specialist", this role is perfect for those who have a knack for building connections and enjoy creating a great customer experience - whilst having fun along the way.

What You’ll Get in Return:

- BrightHR Profit Share – Annual bonus based on company performance—when we succeed, so do you!
- Enhanced Leave – start with 23 days, PLUS birthday & volunteer leave
- Reward & Recognition – Monthly Super Service Awards with $1K bonuses, and Global MVP Awards to celebrate your contributions.
- Bright Exchange – Access to thousands of curated discounts on everyday essentials.
- Education Assistance Program – Support for your ongoing professional development and learning.
- Career Pathways – Clearly defined career development opportunities to help you reach your goals.
- Health & Fitness Perks – Discounted gym memberships and private health insurance to ensure your well-being.

This is more than just a job; it's an prospect to make a real impact on the business community in Australia.

BrightHR is apart of the Peninsula Group of Companies. We are an equal opportunity employer and values diversity. We encourage applications from all qualified candidates.

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📌 Customer Service & Onboarding Assistant (Sydney)
🏢 BrightHR
📍 Sydney