AIA Australia is seeking a Senior Manager of Customer Marketing & Communications to shape the customer communications strategy across life and health insurance. You will drive governance, capability uplift and continuous improvement across journeys to enhance engagement and long‑term value.
You’ll partner with Retail, Product, Brand, Digital and Risk teams to deliver personalised, compliant communications and lead the evolution of CRM and marketing platforms for better customer experiences.
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📌 Enterprise Customer Marketing & Communications Lead (Melbourne)
🏢 AIA Group
📍 Melbourne
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