Sydney-Based Head of Customer Support — Scale Global, Multi-Channel Ops

Sydney-Based Head of Customer Support — Scale Global, Multi-Channel Ops

16 Oct
|
SPACETALK
|
Sydney

16 Oct

SPACETALK

Sydney

Spacetalk is seeking an experienced Head of Customer Support to lead onshore and offshore support operations across devices, software and mobile services. You will own performance metrics, BPO relationships, Intercom configuration, and continuous improvement initiatives.

You will align staffing, processes and training to deliver timely, accurate, and protected support while driving cost efficiency and high CSAT across multiple service channels.

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📌 Sydney-Based Head of Customer Support — Scale Global, Multi-Channel Ops
🏢 SPACETALK
📍 Sydney

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