LAB3 is seeking a Senior Service Delivery Manager with NV1 clearance, based in Sydney or Canberra, to champion customer success and manage key client relationships in a MSP setting leveraging Microsoft technologies.
You will lead incident management, governance, and continuous improvement, work across engineering and sales, and drive AI-enabled efficiency while upholding SLA, KPI, and documentation standards.
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📌 Senior Service Delivery ManagerCleared | Azure & AI (Canberra)
🏢 Colonial Group
📍 Canberra
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