YANGZI INTERNATIONAL (AUS) PTY LIMITED – Bankstown NSW
We are looking for a professional and welcoming Receptionist to be the first point of contact for our clients, visitors and staff. This is a varied role covering reception duties, telephone answering, sales order processing and general administrative support. Fluency in both English and Mandarin is essential, as you will be communicating with a diverse range of customers in both languages.
Key responsibilities
Welcome and greet visitors, clients and staff in a professional and courteous manner, creating a positive first impression
Answer, screen and direct incoming phone calls in both English and Mandarin, taking accurate messages as required
Process and organise sales orders, ensuring order details are entered accurately and recorded in a timely manner
Maintain accurate office records, filing systems and databases through diligent data entry
Manage emails and general office correspondence
Schedule appointments and meetings, and support calendar management for the team
Maintain a clean, organised and well-presented reception area at all times
Process incoming and outgoing mail and packages, and manage office supplies as required
Assist the wider team with general administrative and clerical duties as required
About you




Fluency in both English and Mandarin Chinese (mandatory) — written and verbal
Excellent communication and interpersonal skills, with a qualified and friendly phone manner
Proven experience in a reception, administration or sales support role (preferred)
Attention to detail, accuracy and strong organisational skills
The ability to multitask, prioritise and work independently
A friendly, outgoing personality with a genuine interest in customer service
Reliability, punctuality and the ability to maintain confidentiality
Legal right to work in Australia (mandatory)
About us
We are a locally operated Australian flooring brand, committed to growing our business and expanding our reach nationwide. We specialise in the wholesale and distribution of flooring and related products, supplying quality flooring products to channel distributors and retail stores.
Market-market-competitive salary + Superannuation
Full-time role with consistent Monday – Friday hours
Ongoing training and career development opportunities
The opportunity to make a genuine contribution within a growing business
A supportive team environment with a strong company culture
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📌 Receptionist & Sales Order Administrator Sydney
🏢 YANGZI INTERNATIONAL (AUS) PTY
📍 Sydney