First Nations Customer Service Team Lead Townsville (Australia)

15 Oct

Telstra

Australia

15 Oct

Telstra

Australia

Job Description
Telstra is seeking a First Nations Team Leader to guide a dedicated Indigenous contact centre team in Townsville, delivering specialist customer service and complex support. You will coach staff, align with Telstra's strategy, and drive outcomes while respecting cultural protocols.
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You will lead a geographically diverse team across First Nations communities, focusing on performance, compliance, and exceptional customer experiences, with overtime as needed and shift allowances.
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📌 First Nations Customer Service Team Lead Townsville (Australia)
🏢 Telstra
📍 Australia

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First Nations Customer Service Team Lead Townsville (Australia)

First Nations Customer Service Team Lead Townsville (Australia)

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Team Member - Hillarys

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