Qa Remediation Lead: Regulation Driven Quality & Insights Sydney (Australia)

Qa Remediation Lead: Regulation Driven Quality & Insights Sydney (Australia)

15 Oct
|
Optus
|
Australia

15 Oct

Optus

Australia

Job Description
Optus is seeking a Quality Assurance Remediation Lead to design and oversee the end-to-end QA framework for customer remediation programs.
You will partner with Remediation Operations, Complaints, Compliance, Legal and Risk to ensure compliance and robust customer outcomes.
This is a 12-month fixed-term prospect.
You will lead QA operations, provide risk insights, and drive continuous improvement in a highly regulated setting, engaging senior leaders and maintaining an audit-ready QA
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📌 Qa Remediation Lead: Regulation Driven Quality & Insights Sydney (Australia)
🏢 Optus
📍 Australia

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