About the Companyn
nOur client is an established local business based in Coffs Harbour, providing specialist engineering and technical services. With a strong focus on client relationships and quality service, they are looking for an organised and proactive administrator to support their busy engineering team.n
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About the Rolen
nWe are seeking a Client Services Officer to provide administration and client service support within a busy engineering department. This is a varied, hands-on role suited to someone who enjoys keeping things organised, coordinating projects and working with clients and internal teams to keep operations running smoothly.n
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nExperience in engineering, construction, trades or utilities would be highly regarded, although robust administration and customer service skills are the priority.n
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Dutiesn
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- Act as the first point of contact for client enquiries and provide timely, professional support.
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- Set up and maintain project tracking using SimPRO.
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- Coordinate network applications and approvals with Essential Energy.
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- Prepare quotes, fee proposals, purchase orders and project documentation.
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- Assist with invoicing, receivables and job costing.
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- Manage the shared inbox, document control and general administrative tasks.
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- Liaise with clients,
suppliers and internal stakeholders to support the smooth delivery of projects.
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Skills and Experiencen
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- Previous experience in administration, customer service or a similar coordination role.
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- Strong communication and relationship-building skills.
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- Excellent attention to detail and accurate data entry skills.
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- Ability to manage competing priorities and meet deadlines in a busy environment.
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- Confidence using computer systems and learning new software, with SimPRO experience highly regarded.
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- A proactive approach, with the ability to work independently and as part of a team.
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Desirable:n
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- Experience in engineering, construction, utilities or another technical environment.
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- Exposure to invoicing, accounts receivable or job costing.
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Benefitsn
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- Permanent, full time position with consistent hours offering $68k + super
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- Varied role offering a mix of client service, project coordination and administration.
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- Opportunity to support an established engineering team within a local business.
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How to Applyn
nInterested? Click APPLY NOW to submit your current resume and cover letter, or call Jo Ellerman on 02 6691 9105 for a confidential discussion.n