We are seeking an enthusiastic and customer-focused Optical Assistant/Receptionist to join our team at our Ascot, QLD 4007 location. This is a part-time role that will see you working closely with our experienced optical team to provide exceptional customer service and support in all aspects of our retail operations.
What you’ll be doing
Greeting and assisting customers in a friendly and professional manner
Answering incoming calls and responding to customer inquiries
Maintaining an organised and well-presented retail space
Performing administrative tasks such as data entry and filing
Arranging customer appointments and managing the diary
Providing basic optical advice and assistance to customers
Supporting the wider optical team as required
What we’re looking for
Previous experience in a customer service or retail role, preferably within the optical industry
Strong communication and interpersonal skills with the ability to provide excellent customer service
Excellent organisational and time management skills
Basic computer literacy and data entry skills
A friendly,
skilled and enthusiastic attitude
The ability to work as part of a team as well as independently
What we offer
At Ascot Optical, we pride ourselves on creating a supportive and inclusive work environment. We offer a range of benefits including:
- Competitive hourly rates
- A collaborative and friendly team culture
- Ongoing training and development opportunities
- Employee discount on optical products
About us
Ascot Optical is a leading provider of high-quality/fashion optical products and services in the Ascot, 4007 area. With a focus on customer satisfaction, we are committed to delivering exceptional eye care and eyewear solutions to our local community. Join our team and be a part of our continued success.
Experience in optical dispensing is highly regarded, but we’re also happy to hear from candidates with strong retail, fashion, beauty or customer service experience who are keen to learn. The right attitude, personality and willingness to learn are just as important as experience.