The role

We’re looking for an experienced Venue Supervisor to support the Bars Manager in delivering exceptional guest experiences, efficient service and consistently high operational standards at Aira Rooftop Bar.

This is a hands-on leadership role within our Food & Beverage team. You’ll coordinate the floor, oversee beverage service and bring the bar, floor and kitchen teams together as one coordinated operation. In the Bars Manager’s absence, you’ll take responsibility for the venue and act as the senior operational point of contact.

You’ll be responsible for:

- Leading Aira's service from opening through close, overseeing both floor and beverage operations
- Managing service flow, team deployment, reservations and table allocation
- Conducting pre-service briefings and providing clear direction and support to the floor team
- Coordinating communication between the bar, floor and kitchen
- Maintaining a strong working knowledge of Aira's cocktail menu, spirits, wine and wider beverage offering
- Ensuring cocktails and beverages are prepared and presented to standard
- Monitoring beverage ticket times and supporting the bar team during busy periods
- Looking after guests and VIPs, resolving concerns and managing service recovery
- Coaching and developing Food & Beverage team members
- Monitoring stock, wastage and operational controls
- Ensuring opening and closing procedures are completed and responsible service, safety and hotel policies are followed
- Working with the Bars Manager on training, systems and operational improvements

You’ll bring:

- Previous experience as an F&B; Supervisor,



Duty Manager or Assistant Manager
- Experience in a cocktail bar, premium restaurant, hotel bar or similar beverage-led environment
- Robust knowledge of cocktails, spirits, wine and beverage service
- Experience in bar and function service
- Proven ability to lead and support a service team in a high-volume or premium hospitality setting
- Excellent communication and interpersonal skills, with confidence engaging with guests and directing staff
- Strong problem-solving skills and experience resolving guest concerns and complaints
- A hands-on approach and high standards of personal presentation and grooming
- A current Responsible Service of Alcohol (RSA) qualification
- Availability to work evenings, weekends and public holidays

Why Point Hotel?

Point Hotel has undergone a complete refresh, and we’re building a new food, beverage and events offering across the property.

You’ll be joining at an exciting time, with Aira launching soon, KIN already established and further developments across the hotel still to come.

Working alongside the Bars Manager, you’ll help bring Aira to life, support and develop the service team, and deliver memorable guest experiences as Point Hotel’s next chapter takes shape.

Benefits

- Complimentary onsite parking
- Discounted staff meals
- Uniforms provided
- Professional development and career progression opportunities
- Employee recognition and reward programs
- A supportive leadership team and positive workplace culture
- The opportunity to be part of an exciting period of growth and continuous improvement

#J-18808-Ljbffr

📌 Venue Supervisor - Aira Rooftop Bar (Brisbane)
🏢 Point Hotel
📍 Brisbane