Transvirtual is seeking a hands-on Support & Onboarding Manager to lead client support and own the onboarding journey end-to-end. You’ll guide a small team, manage escalations, and drive AI-enabled self-serve processes to accelerate onboarding and improve client experience.
You will report directly to the CEO and Board, using AI tooling to multiply output and ensure on-time delivery while continuously improving processes and customer outcomes.
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📌 AI-Driven Customer Onboarding & Support Lead (Sydney)
🏢 TransVirtual
📍 Sydney
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