Disability & Community Support Worker / Senior Support Worker

Disability Support Worker / Senior Support Worker

Part Time & Casual Opportunities | Newcastle & Hunter Region | SCHADS Award 2.1–2.4

Do meaningful work. Build strong relationships. Help people live life on their terms.

Activated Concepts is looking for reliable, compassionate and practical Support Workers and Senior Support Workers to join our Family, Disability & Community Support Services team.

We are interested in people who want to do more than complete a shift. We value workers who build respectful relationships, understand individual support needs, communicate well and take responsibility for delivering consistent, quality support.

We welcome applications from people with experience across disability, NDIS, SIL, community participation, youth and family services, and related support environments.

Whether you are an experienced Support Worker or someone ready to bring greater experience and informal leadership to a Senior Support Worker position, we would like to hear from you.

About the role

You will support participants to pursue their goals, maintain their independence, participate in their communities and live according to their preferences.

Depending on your experience and the position offered, you may work in individual support arrangements, community settings, SIL environments or other family and community support programs.

Senior Support Workers may also assist with day-to-day guidance for colleagues, communication with Team Leaders and the coordination of consistent support.

Key responsibilities

- Provide respectful, person-centred support aligned with individual needs, goals and preferences.
- Support daily living, independence, community participation and meaningful activities.
- Follow individual support plans, risk management strategies and relevant procedures.
- Promote participant choice, dignity, privacy and dignity of risk.




- Communicate effectively with participants, families, colleagues and relevant professionals.
- Maintain accurate, timely and professional progress notes and service documentation.
- Identify and report incidents, hazards, changes in support needs and safeguarding concerns.
- Follow relevant NDIS requirements, organisational procedures and role‑specific training.
- Work collaboratively with Team Leaders, the Manager and other members of the support team.
- Maintain professional boundaries, reliability and accountability.

Senior Support Worker responsibilities may also include:

- Providing practical guidance and support to other workers.
- Assisting with handovers, communication and continuity of support.
- Identifying and escalating emerging operational issues.
- Supporting consistent implementation of participant support arrangements.
- Assisting Team Leaders with day‑to‑day service coordination within the scope of the position.

About you

You are someone who genuinely respects the people you support and understands the importance of reliability, communication and professional conduct.

You will bring:

- Experience in disability, community support, aged care, youth services or a related field, or relevant qualifications and transferable skills.
- A respectful, participant‑centred approach.
- Strong communication and relationship‑building skills.
- The ability to follow support plans and organisational procedures.
- Confidence working independently and as part of a team.
- Reliable attendance,



sound judgement and a willingness to learn.
- The ability to maintain accurate documentation and raise concerns appropriately.

For Senior Support Worker opportunities, experience supporting colleagues, taking initiative, managing complex day‑to‑day support requirements or assisting with service coordination will be highly regarded.

NDIS experience, SIL experience, experience with complex support needs and relevant training will be advantageous.

Classification and conditions

SCHADS Award: Level 2.1–2.4

Classification will reflect the actual duties, responsibilities, qualifications and experience required for the position, in accordance with the applicable SCHADS Award.

Employment opportunities may include full‑time, part‑time or other arrangements depending on service requirements and available positions. Rosters may include weekday, evening, weekend and other shifts depending on the support arrangements.

A current Australian driver's licence and access to a reliable vehicle may be required depending on the role.

Why join Activated Concepts?

- Make a meaningful difference in people's everyday lives.
- Work with a supportive team across a broad range of community services.
- Develop your skills and experience in disability and community support.
- Access relevant training and career development.
- Contribute to a workplace that values Understanding, Respect, Wellbeing and Excellence.

Requirements

Applicants must hold, or be willing to obtain, relevant compliance requirements, including:

- National Police Check.
- NDIS Worker Screening Check.
- NSW Working with Children Check, where applicable.
- NDIS Worker Orientation Module.
- Other role‑specific compliance checks or training as required.

Activated Concepts welcomes applications from people of all backgrounds, cultures, identities and lived experiences.

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📌 Disability & Community Support Worker / Senior Support Worker (Newcastle)
🏢 Activated Concepts
📍 Newcastle