2IC to$100k+S, Hands-On. Support GM. F&B;, Functions & Team Leaders

A well-established metropolitan pub is looking for a capable 2IC to work closely with the General Manager and support the day-to-day operation of the venue.
This is a hands-on operational leadership role across food and beverage, gaming, compliance, people and service standards.

The General Manager will hold overall responsibility for the venue. Your role is to support them, help execute the operational plan, provide leadership across shifts and make sure standards are maintained consistently across the business.

You will be someone the GM can rely on to lead the floor, support the team, follow through on priorities and take responsibility when they are not on site.
Functions experience will be highly valued, but this is first and foremost a broad operational 2IC position.

About the Venue

The venue is a busy community-focused pub with a broad customer base and multiple areas of trade.

The operation includes food and beverage, gaming, live sport, functions and outdoor areas, with a strong mix of regular customers, families, social groups and event trade.

The venue is established, well maintained and supported by an experienced team.

The Role

This role is about being a strong support to the General Manager.
You will work closely with them across the day-to-day operation, helping implement standards, lead the team and make sure the venue is running the way it should.

You will spend the majority of your time on the floor, supporting service, guiding staff, dealing with operational issues and maintaining standards across the business.

When the GM is on site, you will work alongside them to keep the operation moving and ensure priorities are followed through.

When the GM is away,



you will be trusted to take responsibility for the shift, support the team and maintain the standards already in place.

You will also help create consistency between management shifts so that communication, service and team expectations remain clear across the venue.

You Will Support the GM With

- Day-to-day venue operations
- Leading and supporting the management and floor teams
- Maintaining service and presentation standards
- Food and beverage operations
- Gaming and compliance requirements
- Rostering and staffing levels
- Labour and operational cost control
- Staff training and development
- Customer issues and service recovery
- Functions and event delivery where required
- Communication between kitchen and front of house
- Following through on operational priorities

Overview

A well-established metropolitan pub is looking for a capable 2IC to work closely with the General Manager and support the day-to-day operation of the venue.
This is a hands-on operational leadership role across food and beverage, gaming, compliance, people and service standards.

The General Manager will hold overall responsibility for the venue. Your role is to support them, help execute the operational plan, provide leadership across shifts and make sure standards are maintained consistently across the business.

You will be someone the GM can rely on to lead the floor, support the team,



follow through on priorities and take responsibility when they are not on site.
Functions experience will be highly valued, but this is first and foremost a broad operational 2IC position.

About the Venue

The venue is a busy community-focused pub with a broad customer base and multiple areas of trade.

The operation includes food and beverage, gaming, live sport, functions and outdoor areas, with a strong mix of regular customers, families, social groups and event trade.

The venue is established, well maintained and supported by an experienced team.

The Role

This role is about being a solid support to the General Manager.
You will work closely with them across the day-to-day operation, helping implement standards, lead the team and make sure the venue is running the way it should.

You will spend the majority of your time on the floor, supporting service, guiding staff, dealing with operational issues and maintaining standards across the business.

When the GM is on site, you will work alongside them to keep the operation moving and ensure priorities are followed through.

When the GM is away, you will be trusted to take responsibility for the shift, support the team and maintain the standards already in place.

You will also help create consistency between management shifts so that communication, service and team expectations remain clear across the venue.

You Will Support the GM With

- Day-to-day venue operations
- Leading and supporting the management and floor teams
- Maintaining service and presentation standards
- Food and beverage operations
- Gaming and compliance requirements
- Rostering and staffing levels
- Labour and operational cost control
- Staff training and development

#J-18808-Ljbffr

📌 2IC to$100k+S, Hands-On. Support GM. F&B, Functions & Team Leaders (Penrith)
🏢 Placed Recruitment
📍 Penrith