Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
- $29.65 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- Rosters published 4 weeks in advance.
- 15% Co-worker discount
- Subsidised meals and complimentary drinks in our Co-worker restaurant
- Free uniforms provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
- 24/7 access to our Employee Assistance Program for health and wellbeing support
Additional Information:
- These roles are Permanent Part-time, 40hrs/fortnight based at the external pick-up point in Geelong.
- The role will require availability to work between the hours of 6am-10pm.
- The internal job title for this role is Pick-up Point Co-worker
- Applications close Wednesday 28 October 2026.
- As the Pick-up point operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
About this work area
As a Pick-up Point Co-worker your responsibilities will include, but are not limited to:
- Welcoming customers and providing a friendly, helpful and convenient pick-up experience with the collection of their orders.
- Receiving, checking, sorting and organising goods within the warehouse then locating, preparing and handing over customer orders accurately and efficiently.
- Supporting the loading and unloading of goods, including manual handling, and ensuring customer orders are stored safely and are readily available for collection.
- Maintaining accurate order and stock information whilst working closely with the store, fulfilment, transport and customer service teams to ensure a smooth customer journey.
- Maintaining a clean, organised and safe customer and warehouse environment and following all relevant safety procedures, routines and policies.
- Supporting the set-up, opening and ongoing improvement of the Geelong Pick-up Point and contributing to the successful day-to-day operation, supporting other tasks as required.
As a Pick-up Point Co-worker you are or you have:
- Customer-focused and committed to creating a positive experience for every customer.
- Friendly, approachable and confident when communicating with customers and co-workers.
- Organised and detail-oriented, with the ability to manage orders accurately.
- Comfortable working in a warehouse setting and performing physical tasks, including lifting and moving goods.
- Reliable, self-motivated and able to work independently and efficiently in a fast-paced environment.
- Flexible and willing to move between customer service and fulfilment responsibilities as required.
- Adaptable and open to learning, particularly as this is a new way of working for our business.
- Excited by the opportunity to establish and grow our first IKEA operated Pick-up Point which will be based in Geelong
We need people like you!
At IKEA, work is so much more than a job. Come join us!
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📌 Pick-up Point Co-worker - Geelong
🏢 Ikea
📍 Geelong