Avant is Australia’s leading medical defence organisation, with a proud heritage of protecting Australian medical professionals for over 130 years. Today, we support more than 90,000 health practitioners and medical students with market-leading products and services.
About the Role
We’re seeking an organised and proactive Personal Assistant to join our MI Civil Claims team in Melbourne on a full time, permanent basis.
You’ll provide high-quality secretarial and administrative support to Practice Managers, Claims Managers and Medical Advisors, helping deliver an efficient and professional service to Avant’s members.
Key Responsibilities
- Prepare, format and proofread claims documentation, correspondence, statements and submissions.
- Manage digital dictation, document filing and claims records in line with established procedures.
- Process payments, invoices and accounts accurately and within required timeframes.
- Handle telephone enquiries and messages, escalating urgent matters promptly.
- Maintain confidentiality and ensure claims documentation is managed securely.
- Process government recovery applications, reconcile invoices and prepare documentation for the Reinsurance team.
- Provide general administrative support to the Civil Claims team as required.
About You
You’re a detail-oriented administrator with strong organisational skills and the ability to manage competing priorities in a busy professional environment.
You’ll ideally bring:
- Demonstrated experience in administration and secretarial support.
- Excellent written and verbal communication skills.
- Strong time management and organisational skills.
- High attention to detail and a commitment to confidentiality.
- Proficiency in Microsoft Office.
- Previous experience in a legal, insurance or health administration environment will be highly regarded.
Why Join Avant?
Join a purpose-driven organisation that plays an important role in supporting Australia’s medical profession. You’ll be part of a collaborative team where your contribution makes a difference.
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