YANGZI INTERNATIONAL (AUS) PTY LIMITED – Bankstown NSW

We are looking for a professional and welcoming Receptionist to be the first point of contact for our clients, visitors and staff. This is a varied role covering reception duties, telephone answering, sales order processing and general administrative support. Fluency in both English and Mandarin is essential, as you will be communicating with a diverse range of customers in both languages.

Key responsibilities

- Welcome and greet visitors, clients and staff in a professional and courteous manner, creating a positive first impression
- Answer, screen and direct incoming phone calls in both English and Mandarin, taking accurate messages as required
- Process and organise sales orders, ensuring order details are entered accurately and recorded in a timely manner
- Maintain accurate office records, filing systems and databases through diligent data entry
- Manage emails and general office correspondence
- Schedule appointments and meetings, and support calendar management for the team
- Maintain a clean, organised and well-presented reception area at all times
- Process incoming and outgoing mail and packages, and manage office supplies as required
- Assist the wider team with general administrative and clerical duties as required

About you





- Fluency in both English and Mandarin Chinese (mandatory) — written and verbal
- Excellent communication and interpersonal skills, with a professional and friendly phone manner
- Proven experience in a reception, administration or sales support role (preferred)
- Attention to detail, accuracy and strong organisational skills
- The ability to multitask, prioritise and work independently
- A friendly, outgoing personality with a genuine interest in customer service
- Reliability, punctuality and the ability to maintain confidentiality
- Legal right to work in Australia (mandatory)

About us

- We are a locally operated Australian flooring brand, committed to growing our business and expanding our reach nationwide. We specialise in the wholesale and distribution of flooring and related products, supplying quality flooring products to channel distributors and retail stores.
- Competitive salary + Superannuation
- Full-time role with consistent Monday – Friday hours
- Ongoing training and career development opportunities
- The opportunity to make a genuine contribution within a growing business
- A supportive team environment with a solid company culture

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📌 Receptionist & Sales Order Administrator (City of Canterbury-Bankstown)
🏢 YANGZI INTERNATIONAL (AUS) PTY
📍 City of Canterbury-Bankstown