Administration Coordinator - Servicing & Retail (Casual)

Morisset Pools is a leading fibreglass pool company servicing Lake Macquarie, Newcastle and the Central Coast. Alongside pool installations, we operate a busy retail pool shop and provide servicing, maintenance and aftercare support to our growing customer base.

We're looking for an experienced and highly organised Administration Coordinator to support the day-to-day operations of our servicing and maintenance team and retail store.

Working closely with the business Director, you'll play a key role in managing administration, coordinating schedules and improving internal systems and processes. We're looking for someone who takes initiative, works independently and enjoys keeping things running efficiently.

Key Responsibilities

- Coordinate and schedule pool servicing and maintenance appointments
- Manage customer enquiries, bookings, emails and phone calls
- Prepare quotes, process invoices and manage accounts administration using Xero
- Follow up outstanding invoices, quotes and customer enquiries
- Coordinate technician schedules and day-to-day service operations
- Assist with stock ordering, supplier correspondence and stocktakes
- Maintain accurate customer records and internal systems
- Identify opportunities to streamline workflows and improve operational efficiency




- Provide additional support to the retail store during busy periods

About You

- Exceptional organisational skills and attention to detail
- Confident managing multiple tasks and competing priorities
- Strong computer skills and the ability to learn new systems
- Professional communication and customer service skills
- Proactive, reliable and comfortable working independently
- Willingness to take ownership of tasks and contribute ideas for improvement
- Previous experience in administration, operations coordination, service scheduling or a similar role
- Invoicing and accounts administration experience preferred

What We Offer

- Casual position – approximately 25 hours per week
- Flexibility with working days throughout the week
- Ideally available Saturdays or every second Saturday
- Friendly and supportive team setting
- Opportunity for additional hours and potential to transition into a permanent position
- A varied role within a growing local business
- This position would be well suited to an experienced professional returning to the workforce or someone seeking meaningful work with flexibility around family commitments. If you're a proactive, organised professional who enjoys supporting a busy team and improving the way things are done, we'd love to hear from you.

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📌 Administration Coordinator (Sydney)
🏢 Morisset Pools
📍 Sydney