- Location: Adelaide, SA; Brisbane, QLD; Canberra, ACT; Hobart, TAS; Melbourne, VIC; Perth, WA; Sydney, NSW
- Salary Range: $95,440 - $99,461 + 15.4% employer super contribution
- This vacancy has been identified to participate in VetPaths

JOB OVERVIEW

Program Delivery Division (PDD) delivers programs and services that support veterans and families to access care and assistance. Home and Community Care Branch (HCCB) is responsible for the policy, program and contract management arrangements that support in-home and community-based services, including Veterans’ Home Care Community Nursing and the Rehabilitation Appliances Program.

Reporting to the Senior Contract Manager, the Contract Manager supports the day-to-day management of service provider contracts within HCCB. Working under direction, the role undertakes contract administration, monitors provider performance, maintains accurate records, supports financial and activity reporting, and helps resolve operational issues. The role works with internal teams and external providers to support effective contract delivery and quality outcomes for veterans and their families.

We are looking for a motivated and organised person who can support the effective management of service provider contracts in a busy program delivery environment. The ideal candidate will have sound judgement, strong attention to detail and the ability to manage competing priorities while maintaining accurate records and meeting deadlines.

DUTIES

As an APS 5 you will be required to:

- support the administration and monitoring of service provider contracts, including maintaining contract records, correspondence, financial information and key documents in line with DVA policies and procedures
- assist with routine contract management activities, including reporting, invoice checks, contract variations, provider enquiries and documentation of decisions
- monitor provider performance and activity data, identify emerging issues and escalate risks, trends or non-compliance for consideration by senior staff




- prepare clear written material, including briefs, reports, meeting notes and correspondence, to support contract governance and program delivery
- liaise with internal stakeholders and external providers to resolve routine contract and service delivery matters, seeking guidance where issues are sensitive, complex or high risk
- contribute to procurement, contract variation and quality improvement activities by gathering information, drafting documentation and supporting implementation of agreed actions
- apply relevant Commonwealth procurement, contract management, privacy and records management requirements to support accountable and consistent contract administration.

MANDATORY REQUIREMENTS

- Relevant qualifications in procurement, business, finance, commerce or a related discipline—such as a Certificate IV in Commonwealth Procurement and Contract Management—are highly regarded.

ELIGIBILITY

- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
- Any successful candidate external to DVA offered employment will be required to undergo pre-engagement screening checks, even if they currently have a security clearance. The screening checks are conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
- Any successful candidate will be required to obtain and/or maintain, a Baseline Vetting (AGSVA) security clearance as a minimum.

NOTES

This recruitment process may be used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the .





A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

We welcome people with diverse skills, experiences and perspectives. DVA is committed to building a workforce that reflects the community we serve and encourages applications from:

- Veterans and former Australian Defence Force members, whose skills and experience are highly valued across the APS
- Aboriginal and Torres Strait Islander peoples
- People with disability
- People who identify as LGBTQIA+
- People from culturally and linguistically diverse backgrounds

We are a Veteran Employer of Choice! This means you benefit from a workplace actively supporting veterans and families of veterans – one that understands and values military experience. You’re joining an organisation publicly recognised for its commitment to fostering veteran-friendly employment pathways and long-term career success.

The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an prospect to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you.
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The is available below.

📌 APS 5 Contract Manager (Adelaide)
🏢 Department of Veterans' Affairs
📍 Adelaide