- Assistant Venue Leader
- QV
- Permanent / Full Time
- VIC - Victoria

- Competitive Salary + Quarterly Bonus
- Flexible rosters with a mix of day and night
- Free Yo-Chi Every Shift + off shift discounts

Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired.

We're a proud family owned, Australian business who have been growing year on year with even bigger goals ahead! With a strong and expanding footprint, we’re driven to make a genuine difference through the impact we have and the positive energy we bring. That’s how we Share the Chi!

We're hiring a Full Time Assistant Venue Manager. Situated in the heart of Melbourne's buzziest shopping precinct, Yo-Chi QV is one of our most vibrant, high energy venues, constantly buzzing with foot traffic and great vibes! Perfectly positioned between Swanston, Lonsdale, Little Lonsdale, and Russell Streets, you’ll be just steps from public transport and easily accessible parking, right at the center of all the action. Impress with our renowned guest experience and share the CHI with heart in what we do.

What you'll be doing:

- Support the Venue General Manager in the day to day running of one of Yo-Chi’s venues.
- Help drive sales, labour and COGS performance through efficient venue operations.
- Lead every shift with energy, creating an exceptional experience for both guests and your team.
- Coach, train and develop team members to build confidence, capability and future leaders.
- Ensure Yo-Chi’s product, service and cleanliness standards are consistently delivered.




- Oversee key operational tasks including stock management, ordering, cash handling, rostering and administrative duties.
- Maintain the highest food safety, workplace health and safety and compliance standards.
- Keep the venue running smoothly during busy services, solving problems and leading from the front.
- Foster a positive, high performing culture where accountability, teamwork and great energy thrive.

About you:

- You have 2+ years of leadership experience in hospitality or retail.
- Experience working towards operational KPI's
- You’re a natural people person who enjoys building strong teams.
- You lead with positivity, accountability and a hands on approach.
- You stay calm under pressure and know how to keep a team motivated during busy services.
- You’re available to work a rotating roster, including evenings, weekends and public holidays.

What's in it for you?

- Free Yo-Chi every shift (and discounts off shift!)
- A transparent pathway for career progression, with opportunities to grow into Venue Manager, Venue General Manager and Support Office roles.
- Flexible rotating rosters, including one full weekend off every month.
- Access to our Happiness Hub, with wellbeing, learning and development resources.
- A supportive team culture that celebrates success and has fun along the way.
- Recognition and rewards for outstanding performance throughout the year.

Ready to build your future with Yo-Chi? Do you have the Chi? Check out our Instagram @iloveyochi, visit our website, or pop into the venue to feel the vibe for yourself.

📌 Assistant Venue Manager (Victoria)
🏢 Yo Chi
📍 Victoria