Job Expectations

An exciting opportunity has presented itself to join the Melbourne Metro Field Services team as a Field Engineer working on the nbn network.

The Field Services (FS) team delivers field workforce capabilities across all nbn technologies, encompassing service activation, network assurance and maintenance, quality inspection activities, and the management of customer complaints associated with network faults.

A bit about your role

Based in Melbourne, your role as a Field Engineer requires you to represent nbn's Field Services team across all field‑based assurance activities spanning all nbn network technologies, including FTTx,HFC, Fixed Wireless and Satellite.

You will be responsible for support, integration, augmentation, field audits, connectivity quality, and Delivery Partner quality activities across nbn and the services connected to the network.

You will provide high‑level field support involving travel, scheduled after‑hours activities as part of a dedicated night works roster, participation in an on‑call roster, and responding to after‑hours call‑outs.

This role involves field investigations and network assurance, maintenance, and fault rectification for equipment and systems across all nbn technologies.

Responsibilities include the identification, rectification, and maintenance of network issues, providing on‑site technical support, and probing early network faults to ensure ongoing network integrity and performance.

A bit about you

The ideal candidate would have a technical background, preferably with robust network assurance expertise in one or more nbn technologies like Ethernet, DWDM, GPON, or HFC.

Experience in outside plant/inside plant construction across Fibre or HFC networks would be advantageous.

This technical proficiency, combined with a strong background in network assurance,



would be highly beneficial for this role.

You will demonstrate strong problem‑solving skills with a disciplined and methodical approach.

The role requires the ability to learn rapidly, remain versatile, and manage conflicting priorities.

You will be a highly organised team player who can adapt to a changing and dynamic work environment.

Life at nbn

To be part of nbn is to be part of something bigger. There's so much more from here. Our pioneering spirit drives us forward every day.

Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere.

We're continuing to create Australia’s network - a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.

- Reconciliation Action Plan
- Accessibility & Inclusion Plan
- 18 weeks of paid parental leave
- Pride in Diversity Platinum Employer
- Active employee‑led diversity pillars

Equal Opportunities for All

We champion equal opportunities for all employees.





If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at .

Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered.

For other matters, please visit our Contact Us page on our website.

Job Details

This role is a Permanent opportunity.

Applications will close at midnight on 28 October 2026.

To be eligible for this role, you must have full working rights in Australia.

- Worker Type: Permanent
- Time Type: Full time

nbn is the team behind the design, build and operation of the nbn™ network - one of Australia's largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live.

But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment.

It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come.

At nbn, you'll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day.

Things move quickly at nbn, and opportunities present themselves all the time.

At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia's.

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📌 Field Engineer Melbourne Metro
🏢 NBN Co
📍 Melbourne