Job Description

About Us

IAG Defence & National Security (DNS) is part of IAG, a specialist advisory firm supporting complex infrastructure, Defence and national security programs across Australia. Our DNS team works closely with Commonwealth agencies and industry partners to deliver specialist expertise into nationally significant programs. Our success depends on our ability to identify, engage and mobilise highly specialised talent quickly and effectively. IAG is recognised as a Veteran Friendly Employer under the Veteran Employment Program.

The Role

We are seeking an experienced Learning Management System (LMS) Consultant / Solution Lead to support the delivery of a modern enterprise learning platform. This prospect will suit professionals with experience delivering LMS platforms, HR system integrations and digital learning solutions. You will work closely with stakeholders to provide a scalable, user-friendly platform that supports learning, reporting, performance management and workforce development across a complex organisational environment.

Key Responsibilities

- Lead the implementation and configuration of a Learning Management System solution.
- Deliver integrations between the LMS and enterprise systems, including HR and reporting platforms.
- Support learner management, learning program administration, reporting and record management capabilities.
- Configure multi-tenant environments and support data sharing across multiple stakeholder groups.
- Implement AI-enabled functionality and user-focused learning experiences.
- Provide advice on system optimisation, user adoption and ongoing platform enhancements.
- Manage stakeholder engagements and gather business requirements.
- Develop implementation plans, solution documentation and delivery reporting.
- Support testing, deployment and transition activities.
- Provide technical guidance and training to key stakeholders and administrators.

About You

- Demonstrated experience implementing or supporting enterprise Learning Management Systems.
- Robust experience integrating LMS platforms with HR, reporting or workforce management systems.
- Experience delivering cloud-based, scalable and user-friendly digital learning solutions.
- Knowledge of learner record management,



reporting, analytics and performance management processes.
- Experience working with multi-tenant solutions, data sharing environments and complex stakeholder groups.
- Strong stakeholder engagement, business analysis and requirements gathering skills.

Additional Information

- Commencement: October 2026.
- Remote working arrangement.
- Current AGSVA Baseline required

What We Offer

With offices in Perth, Brisbane, Melbourne, Sydney and Canberra, we’re a tight-knit team working across some of Australia’s most critical Defence and national security programs. We value expertise, collaboration and flexibility, providing our people with opportunities to contribute to meaningful and technically challenging projects.

We can offer great work, great people, great culture, great conditions, and an all-round great time whilst you continue building a rewarding career in the technology and digital transformation sector. As part of IAG, you’ll be joining a team of more than 250 professionals.

ShiftCare’s innovative software is a market leader which helps Australian & North American disability support providers, in-home aged carers and allied health professionals streamline the way they work by creating efficiencies in rostering, client management and billing, enabling businesses to grow.

About The Team You’ll Be Joining

The ShiftCare Engineering team is on a mission to make ShiftCare accessible to more businesses across Australia and North America, but this is just the beginning of our journey. As we continue to grow at a rapid rate, we are having a fun time scaling our systems and processes appropriately.

You will help us ensuring our main feature development team delivers software designed, built and maintained to the highest standards to enable our growth.





We treat software development as a craft and are passionate about reliability, our customers, and doing more with less.

Reporting to ShiftCare’s CTO, you’ll manage remotely the engineers in the main feature development team and the ones to be hired, and be responsible for the team’s health and outcomes.

You’ll partner with the Product Managers and other leaders across ShiftCare Engineering to craft our roadmap, processes, and goals.

What You’ll Do In The Role

- Lead the main engineering team to develop scalable, reliable, and maintainable systems.
- Promote good engineering practices within the team and beyond.
- Identify and implement improvements to our products and processes to support our growth.
- Work on the team’s health on its path to becoming a high-performing team
- Coordinate the delivery of features from the roadmap through each stage of the development cycle.
- Lead by example in terms of excellence, attention to detail, evaluating priorities and risks, designing scalable solutions, etc.

***Please note this is an Australian based role and is only open to individuals with full Australian work rights.

Requirements

- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- You have ample experience designing and shipping scalable, reliable and maintainable systems that operated at large scale, ideally in a similar stack as ours: Ruby on Rails, React/Vue, AWS.
- Proficiency in programming languages such as Ruby, React JS, Vue JS
- Strong leadership and people management skills, with the ability to motivate and inspire a team.
- Deep experience with technical problem-solving and code reviews ideally within a Ruby workplace
- Solid understanding of software development methodologies and best engineering practices.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities, with the ability to work effectively across cross-functional teams.

If you have an appetite for a startup turned scale-up environment, enjoy making decisions and drive change, then this could be for you!

ShiftCare is progressive in its thinking of staff wellbeing & interest and as such we offer:

- Birthdays off

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