Customer Service & Delivery Leader - Systems & Automation (Melbourne)

Customer Service & Delivery Leader - Systems & Automation (Melbourne)

16 Oct
|
People2People
|
Melbourne

16 Oct

People2People

Melbourne

people2people is seeking a hands-on leader to head a team of six in customer service and service delivery, overseeing operations, escalations and performance improvements. The role focuses on transitioning systems from NetSuite to Autotask, driving automation and AI initiatives, and implementing KPI and reporting frameworks.

You will mentor the team, optimise workflows and support growth initiatives within a growing telecommunications and technology provider, with onsite parking and some WFH

#J-18808-Ljbffr

📌 Customer Service & Delivery Leader - Systems & Automation (Melbourne)
🏢 People2People
📍 Melbourne

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