SOTI Inc is seeking a Technical Support Specialist Level 3 in Mulgrave, VIC to act as a senior technical expert for Enterprise Mobility Management, handling advanced troubleshooting and customer-focused resolutions. You will mentor junior staff, document solutions, and collaborate across product, development, and services to improve outcomes.
The role emphasizes robust communication, thorough problem solving, and readiness to work with cross-functional teams in a hybrid setup.